Residence Logo   WELCOME TO CONESTOGA RESIDENCE
  DOON CAMPUS
HOME    YOUR ROOM    FACILITIES    ADVANTAGES    RESIDENCE LIFE    RATES    FAQS    CONTACT US   APPLY NOW
Students playing Cards  

FAQS

Being in residence made going to college a lot easier
then I thought it would be. I had a lot of fun!”
-Dan Whyte

FREQUENTLY ASKED QUESTIONS

Click on a question to learn more

APPLICATION / ACCEPTANCE PROCESS
1. How do I apply for Residence?
2. What is the $500.00 deposit used for?
3. When will I find out if I have been accepted into Residence?
4. What is included in the acceptance email?
5. What if I cannot make the payment options as outlined?
6. What are Primary and Secondary Contacts?
7. When do I have to complete my acceptance information?
8. I have a medical concern and require special consideration in the room assignment process. What should I do?
9. What if my program begins second term?
10. Can I stay in residence if I am going to the Waterloo, Guelph, or Cambridge campuses?

MOVE-IN / MOVE-OUT
11. When can I move-into Residence?
12. Can I move in early or move out late?

LIVING IN RESIDENCE
13. How is my roommate selected?
14. When do I find out who my roommate is?
15. When do I find out what room I am in?
16. Am I required to purchase a meal plan?
17. Is housekeeping services offered?
18. What if something breaks in my room?
19. When is the front desk open?
20. Are co-ed or family accommodations available?
21. Is parking available for Residents?
22. What kind of security is in place?
23. Can I bring additional cooking devices?
24. How will I know what is going on in the Residence?
25. What if it gets really loud in Residence while I'm sleeping or studying?

TERMINATION & CANCELLATION
26. What happens if I decide not to come to Residence?
27. If I cancel my Residence application will I receive my money back?

OTHER
28. Can I visit the Residence?
29. Can I stay in Residence over the winter break?
30. How do I get an Income Tax receipt?
31. How can I contact the Residence Life Department if I have more questions?

APPLICATION / ACCEPTANCE PROCESS

1. How do I apply for Residence?

Applying for the Academic Year
You can apply for Residence by filling out the online application. Applications received on or prior to March 31, 2013 are placed in a lottery for private style suites should you prefer this option. Applications received on or after April 1, 2013 are placed on a wait list for acceptance and private style suites should there be no spaces available. Students on the wait list will be notified with their wait list number and will be contacted as space becomes available. Please note, you do not have to be accepted in to Conestoga College prior to applying for Residence, but you do need to be a Conestoga student in September. Please note: When you apply for Residence you are required to pay a $500.00 deposit.

Applying for Winter or Summer Semester
You can apply for Residence by filling out the online application. Applications will be accepted at any time on a first-come, first-serve basis. The private suite lottery is based on the Academic Year only. Applications received for Winter Semester are placed immediately on a waitlist Applications received for the Summer Semester will receive their preferred style of suite. Please note: When you apply for Residence you are required to pay a $500.00 deposit.

If you do not wish to complete your application online, paper copies can be requested from the Residence.

BACK TO TOP

2. What is the $500.00 deposit used for?

A deposit of $500.00 is required with all applications for Residence. Once you have moved into Residence, your deposit is used as a damage deposit for your room. It is returned to you less any charges owing after you moved out. You will be required to fill out a Room Inspection form upon arrival to the Residence. This form will be held on file for the duration of your stay with us; once you have moved out we will compare your room inspection form to the current state of your room. Payment for your security deposit can be made by Visa, Mastercard, American Express, certified cheque, or bank draft. Cash or interact can be made in person at the Residence.

BACK TO TOP

3. When will I find out if I have been accepted into Residence?

Academic Year Acceptance
Acceptance notifications will be emailed out starting May 14, 2013. If you have not received your acceptance package by May 20, 2013, please contact the Residence. Applicants must have been selected during the acceptance lottery and have met all the required deadlines. If you were not selected during the acceptance lottery, you will receive a waitlist notification.

Winter & Summer Semester Acceptance
Acceptance notification emails will be sent out on a first-come, first-serve basis dependent upon availability during the Winter and Summer Semesters.

BACK TO TOP

4. What is included in the acceptance package?

In the acceptance email you will receive instructions on how to complete the rest of your acceptance details online. The acceptance details will need to be completed online and asks you important information related to contact and health information, payment information, emergency contact information and personality profile questions which will help you to select a roommate. You will also be asked to review and accept the Student Residence Agreement which is a legal document that serves as the contract between you and the Residence. Please ensure that you read it carefully and keep a copy for your records.

If you do not wish to complete your acceptance online, paper copies of the acceptance forms can be requested from the Residence.

BACK TO TOP

5. What if I cannot make the payment options as outlined?

If you are unable to meet the payment options as outlined please contact one of the Residence Managers to set up a Payment Plan.

BACK TO TOP

6. What are Primary and Secondary Contacts?

It is strongly recommended that these contacts are the parents or legal guardians of the resident. As the Primary or Secondary Contact you will serve as an emergency contact and you may also be contacted if any other significant concerns or problems arise with the resident. In the case where the Primary contact is unavailable, the Secondary contact will be contacted. Once the Residence is provided with this contact information, the Manager will notify the Primary and Secondary contacts, via the supplied e-mail, that they have been identified as Primary/Secondary Contacts for the Resident. This e-mail will outline the role and responsibility of the Primary/Secondary Contact and provide the Primary/Secondary Contacts with the opportunity to opt-out of this role.

BACK TO TOP

7. When do I have to complete my acceptance information?

You are required to complete your acceptance information by the following dates:

Summer Semester 2013 Acceptance Deadline: April 15, 2013
Academic Year 2013-2014 Acceptance Deadline: June 15, 2013
Winter Semester 2014 Acceptance Deadline: December 15, 2013

If you are not completing your acceptance information online the same deadlines are applicable.

BACK TO TOP

8. I have a medical concern and require special consideration in the room assignment process. What should I do?

Please provide your details on the Medical, Accessibility, and Special Consideration section when completing your acceptance information to provide us with more information about how we can support your success in Residence. Students requiring special accommodations on campus are encouraged to also contact the Accessibility Services for Students with Disabilities office on campus.

If you are not completing your acceptance information online, please download and complete a Request for Special Consideration Form to provide us with more information about how we can support your success in Residence. Students requiring special accommodations on campus are encouraged to also contact the Accessibility Services for Students with Disabilities office on campus.

BACK TO TOP

9. What if my program begins second term?

You are welcome to apply anytime before second semester starts when the applications for the upcoming academic year are available. Please keep in mind that acceptance is initially defined with 8 month applicants, then 4 month, then 2 month, etc., progressively. You will likely hear more concerning residence acceptance in November/December as we obtain free spots. As long as you are on waitlist status you may cancel your residency without financial implications.

BACK TO TOP

10A. Can I stay in residence if I am going to the Cambridge campus?

Students attending the Cambridge campus are a 20 minute walk away. Conestoga Student Inc. (CSI) also provides a shuttle service.
See www.conestogastudents.com/services-section/shuttle for more info.

10B. Can I stay in residence if I am going to the Waterloo or Guelph campuses?

Students attending the Waterloo or Guelph campuses can stay in Residence. Please note that the Waterloo campus is approximately 20 minutes by car from the Doon Residence. Public transportation is available, but it can take up to an hour and a half to reach the campus. The Guelph campus is approximately 30 minutes by car from the Doon Residence. Public transportation is not available for this campus. Neither the Waterloo or Guelph campuses have Residence buildings.

BACK TO TOP

MOVE-IN / MOVE-OUT

11. When can I move-into Residence?

The official move-in date(s) for Residence are as follows.

TERMS Start
("Move-In Day")
End
("Move-Out Day")
Summer Semester 2013
May 5, 2013
August 13, 2013
Academic Year 2013-2014
September 1, 2013
April 26, 2014
Winter Semester 2014
January 5, 2014
April 26, 2014

BACK TO TOP

12. Can I move in early or move out late?

You may move-in early or move-out late however there are specific dates and fees that apply.

EXTENDED TERMS Start
("Early Move-In Days")
End
("Late Move-Out Days")
Fees
Summer Semester 2013
May 1 - 4, 2013
August 19 - 26, 2013
$30.00 per day
Academic Year 2013-2014
August 17 or August 25, 2013
April 27 - May 3, 2013
Move-In Early on August 17:
$262.50 - Private Suite
$225.00 - Traditional Suite
Move-In Early on August 25: $150.00
Move-Out Late: $30.00/day
Winter Semester 2014
December 28, 2013 - January 4, 2014
April 27 - May 3, 2013
$30.00 per day

If you need to move-in earlier or move-out later than the above posted date(s), please contact the Residence directly 

BACK TO TOP

LIVING IN RESIDENCE

13. How is my roommate selected?

Everyone who is accepted into Residence must fill in "Profile Questions" which is available when completing the acceptance process online. Students are then given the opportunity to browse roommates online, send messages to potential roommates, and accept roommates online. If a student does not want to select their own roommate, the Residence will select a roommate for you based on your answers to the "Profile Questions". You may request to live with your friends while in Residence, as long as you have both been accepted, you both request to live with each other, and you are both accepted into the same room style. These requests can be directed to the Residence Manager. Please note that there are no co-ed suites available.

If you are not completing your acceptances details online, the Residence will pair students together.

BACK TO TOP

14. When do I find out who my roommate is?

Academic Year
At the beginning of August we will email out a confirmation of roommate notice which will include the name and contact information of your roommate. If you have not already done so, you can contact your roommate and get to know them better. Please refer to the Residence Life section of the website. Here you will find important questions you can ask your roommate in order to get to know them better.

Winter or Summer Semesters
Prior to moving in we will email out a confirmation of roommate notice which will include the name and contact information of your roommate. If you have not already done so, you can contact your roommate and get to know them better. Please refer to the Residence Life section of the website. Here you will find important questions you can ask your roommate in order to get to know them better.

BACK TO TOP

15. When do I find out what room I am in?

You will find out who your roommate is, but we do not give out your room number prior to your arrival. The reason for this is that changes to our room registry may occur before you arrive and we want to ensure we provide you the correct information about your room. This information will be given to you upon your arrival.

BACK TO TOP

16. Am I required to purchase a meal plan?

At this time the Conestoga College Residence does not require or offer meal plan options. However Conestoga College does have a "Dine on Campus" convenience card with built in savings – Please visit Dine on Campus for more details.

BACK TO TOP

17. Is housekeeping services offered?

Yes there is! The Residence offers bi-weekly light housekeeping services to our residents. This means that every two weeks a housekeeper will come to your suite and clean your bathroom and kitchen areas and mop the floors. Housekeeping staff are unable to touch your personal belongings and therefore to allow for a full cleaning to occur to these areas you must make sure your counters, table tops, floors and shower areas are clear of any items. Please be aware that our housekeeping staff will not enter your bedrooms and therefore the bedrooms are the student's responsibility to clean. The Residence has vacuums available at the front desk for your use.

BACK TO TOP

18. What if something breaks in my room?

If something breaks in your suite, you can come down to the Residence front desk and fill out a maintenance requisition form. This form authorizes our maintenance staff to enter you room between the hours of 10:00 AM to 4:00 PM to repair the damages you have requested. If it is an emergency we ask that you alert our staff of the situation. This request may take a few days to get to so we ask that you be patient. If it is an emergency we ask that you alert our staff to the situation. Please note that any damage to the suite that has occurred at the fault of the resident will be billable.

BACK TO TOP

19. When is the front desk open?

The Residence front desk is open 24 hours a day 7 days a week. We are available for questions, comments and/or concerns at anytime. Please come down to the front desk and get to know your Customer Service Representatives during your first few weeks here at Residence.

BACK TO TOP

20. Are family or co-ed accommodations available?

The Residence does not offer any family or co-ed accommodations. For off-campus housing please visit the website, www.places4students.com

BACK TO TOP

21. Is parking available for Residents?

Residence parking passes are available at the Front Desk for a small annual fee of $250.00.

BACK TO TOP

22. What kind of security is in place?

The Residence offers great security from the moment you pass through the controlled access main entrance, until you slide your electronic card into your suite door. Video cameras are located in all common areas, hallways and entrances. The front desk is also staffed 24 hours a day 7 days a week.

BACK TO TOP

23. Can I bring additional cooking devices?

All cooking devices must have automatic shutoff, be approved by CSA, and must not have an open element (for example hot plates and indoor grills are not permitted). All appliances will be checked for approval by a Residence staff member.

BACK TO TOP

24. How will I know what is going on in the Residence?

Your Resident Advisor's (RA's) are always organizing events that are educational as well as events that are strictly for fun. These events allow you to meet people in your new community. Check out bulletin boards located on each floor throughout the building, attend floor meetings, and let your RA know what type of activities you would like to see in Residence.

BACK TO TOP

25. What if it gets really loud in Residence while I'm sleeping or studying?

If you are disturbed at anytime of the day or night, before contacting the front desk, please try to talk to the resident(s) who is/are causing the disturbance first. Get to know your neighbours and build a respectful community. If the disturbance continues notify the front desk and a manager or RA will help you reach an acceptable volume by speaking to the resident(s). At the same time, remember to be reasonable with the level of volume you produce as well.

BACK TO TOP

TERMINATION & CANCELLATION

26. What happens if I decide not to come to Residence?

If you decide to cancel your Residence application you must submit a Cancellation/Withdrawal Request Form. Cancellations will not be accepted over the phone and we request that your cancellation letter comes to us via e-mail, fax, or mail. Please refer to the cancellation policy located here: Termination and Cancellation Policy

BACK TO TOP

27. If I cancel my Residence application will I receive my money back?

Please refer to the cancellation policy located here: Termination and Cancellation Policy

BACK TO TOP

OTHER

28. Can I visit the Residence?

We would be happy to have you visit the Residence. Stay overnight for the months of May to August and take advantage of the special rate of $59.95 per night (plus taxes, based on double occupancy) we are offering to all Residence applicants and their families.

BACK TO TOP

29. Can I stay in Residence over the winter break?

Residents can apply at the front desk to stay during the Winter Break. You must submit your application prior to December 1, 2013 if you plan on staying for either part of or the entire break. There in an additional charge of $200.00 to stay over during this time or $25.00 per day. Students not staying for the Winter Break do not need to remove their personal belongings.

WINTER BREAK Start End Winter Break Fee
Academic Year 2013-2014 December 15, 2013 January 4, 2014 $200.00

BACK TO TOP

30. How do I get an Income Tax receipt?

The Residence is a "designated Residence" for property tax and rent purposes, meaning that Residence fees cannot be claimed on income tax returns. The only claim that is allowed is $25.00 for the year (with no receipt necessary), as directed by the Ontario government: 5006-TC ON 479 Ontario Credits (Student Residence Line 6114). For this reason, the Residence does not issue tax receipts for Residence fees.

BACK TO TOP

31. How can I contact the Residence Life Department if I have more questions?

All staff would be happy to help with any questions you may have.

Front Desk (General Inquiries): info@conestogarez.ca, 519-895-2272
Jaclyn Lowes, Residence Life Coordinator: rlc@conestogarez.ca, 519-895-2272
Mike DiFlorio, Operations Manager: mdiflorio@conestogarez.ca, 519-895-2272
Michael Ching'anda, General Manager: mchinganda@conestogarez.ca | 519-895-2272

BACK TO TOP

Conestoga College Residence © Doon Campus 2013
Professionally Managed by Campus Living Centres